• “Personal Data” refers to any data that relates to you and allows to identify you directly or indirectly, regardless of the Device you use,

• “Device” refers to the physical equipment (computer, tablet, smartphone, telephone, etc.) that you use to view and navigate on QUANDELA websites and/or to use our Services,

• “Services” refers to any service provided by QUANDELA to the Customer – it includes Administration Tools, Online Tools and access to Compute Time on Platforms.

Personal data provided by you

QUANDELA collects and process Personal Data you voluntarily supply when you subscribe, order, complete a form or register for certain Services:

• First Name, Last Name, Email Address, Position and Company (if applicable), Professional Phone Number, Country.

• Additional Billing Information (e.g., postal address) if the payment for the Services is directly managed by QUANDELA.

• Financial and payment data (e.g., information about your orders, VAT number) and payment related information:

  • if payment of the Services is directly managed by QUANDELA: wire-transfer ID or check number, bank name;

  • if payment is done through Third-Party – transaction ID

QUANDELA will never access, process nor store your credit card information.

Personal Data automatically collected

Cookies are small pieces of text sent by your web browser to a website during your visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

The only information QUANDELA automatically collects is the tracking information related to the use of its Services.

This information is gathered through Google Analytics, a web analytics service provided by Google, Inc. (Google) Google Analytics uses cookies, which are text files placed on visitors' computers to help QUANDELA analyze how users use our websites. The information generated by the cookie about how visitors use the website is transmitted and stored by Google on their servers in the United States. Google will use this information to evaluate the website, to compile reports on its activity, and to provide QUANDELA with other services related to the activity of the website and the use of the Internet.

You can find detailed information about how Google uses your data in Google’s privacy statement: www.google.com/policies/privacy/

The legal basis for using Google Analytics is your consent. You can disable Google Analytics at any time by downloading and installing a browser module available at: http://tools.google.com/dlpage/gaoptout.

User event data associated with cookies on Google Analytics is deleted after thirteen (13) months.

QUANDELA does not collect information that personally identifies you as an individual except when you provide such specific information on a voluntary basis. There may be occasions where specific Personal Data (Name, Email, Phone Number, Company) are requested before you can enter certain sections of QUANDELA’s website as part of the registration process for the Services, or as part of your continued use of the Services. In all such cases, QUANDELA will collect only Personal Data that is voluntarily provided by you and undertakes that such information will be kept strictly confidential.

• respond to your requests: this is the case, for example, when you ask a question using the ‘Contact us’ form. We use your details (first and last name, email address, telephone number) to contact you.
  In this case, the legitimate legal basis for processing your personal data is QUANDELA’s legitimate interests.

• manage your agreement: we use your personal data to allow us to fulfil our contractual obligations to you, such as monitoring and providing the Services.
  In this case, the legal basis for processing your personal data is the performance of the agreement.

• diversify and improve the quality of the Services delivered in order to better adapt them to your needs.
  In this case, the legitimate legal basis for processing your personal data is QUANDELA’s legitimate interests.

• carry out promotional activities for QUANDELA’s prospects: such as sending messages of a commercial nature concerning QUANDELA’s Services and offers or displaying personalised advertisements, by various contact methods (post, telephone, e-mail, SMS).
  In this case, the legal basis that legitimises the processing of your Personal Data is, depending on the method of contact, your free, specific, informed and unequivocal consent (canvassing by e-mail and SMS) or QUANDELA’s legitimate interest (canvassing by post and telephone).

• carry out promotional activities for QUANDELA’s clients: such as sending messages of a commercial nature concerning QUANDELA’s new Services and personalized, by various contact methods (post, telephone, e-mail, SMS).
  In this case, the legal basis that legitimises the processing of your Personal Data is, depending on the method of contact, your free, specific, informed and unequivocal consent (canvassing by e-mail and SMS) or QUANDELA’s legitimate interest (canvassing by post and telephone).

• comply with our legal and regulatory obligations.
  

• Within QUANDELA , your data will only be processed by persons within the company for whom it is necessary in order to carry out their duties. These persons are bound by an obligation of confidentiality and have been trained to prevent any loss, destruction, inappropriate access or unauthorised use of your personal data.

• Third party service providers. We use other companies to perform certain activities on our behalf and to provide our services to you, such as payment processing, support cases management and customer relationship management. These suppliers only have access to the personal data required to carry out the tasks entrusted to them and are contractually bound to respect confidentiality in order to comply with the instructions provided by QUANDELA, in addition to the applicable legislation on the protection of personal data.

• Professional advisers such as lawyers, bankers and auditors who provide advisory, banking, legal, insurance and accounting services.

• Third parties. Your personal data may also be disclosed to a third party in the event of a reorganisation, merger, sale, assignment or transfer of all or part of our business, assets or securities (including in connection with any bankruptcy or similar proceedings).

• Public authorities or entities. The data collected may be communicated to public entities or authorities, supervisory and control authorities and, more generally, to private or public legal entities in their capacity as a public officer or representative of the public authority in order to: (a) respond to a request from a public or administrative authority, (b) comply with the requirements of the law or legal proceedings or (c) protect or defend our legal interests or our property, our Site or our customers.

• For subscribed users to QUANDELA offers, account information (login and email address, company information) is stored for as long as the service is provided and deleted after five (5) years of inactivity.

• Computation data (see Article 11) is stored in user workspace and is destroyed upon account removal.

• Anonymous navigation and traffic information are stored for thirteen (13) months (see chapter 2A).

• Personal Data for a prospect that does not respond to any solicitation may be retained for three (3) years.

• A right to be informed: you are entitled to access your Personal Data and obtain a copy.

• A right to rectify: you are entitled to have your Personal Data rectified if inaccurate, incomplete or out-dated.

• The right to erasure: you may invoke the right to have your personal data deleted if it is no longer necessary for the purposes of our processing, if your consent or your opposition to one or more processes is revoked, if the processing is deemed unlawful, or if a legal obligation requires the deletion of this personal data.

• A right to object , on legitimate grounds to the processing of your Personal Data. You also have the right to object, on request and free of charge, to the processing of Personal Data that QUANDELA anticipates being processed for the purposes of prospection marketing.

• Right to withdraw your consent at any time: where processing is based on your consent (e.g. marketing prospecting), you may withdraw your consent at any time. However, this will not affect the legality of previous processing.

• A right to cancel or limit the processing of your Personal Data, which entails that in certain cases you can request us to temporally suspend the processing of the data or that we keep them longer than necessary when you may need it;

• A right to provide instructions regarding the storage, deletion or disclosure of your personal data after your death;

• A right to request the portability of your personal data: you are entitled to receive the personal data that you made available to us in a structured, commonly used and machine-legible format, to be able to transmit them to another entity directly.